Seller & scope

These terms cover purchases from Betonmarkt, operated by SELAMOĞLU MAKİNA PAZARLAMA İNŞAAT İTHALAT İHRACAT LTD ŞTİ, Ostim Osb. Mah. 1235. Sk. No:92, 06374 Yenimahalle / Ankara, Türkiye, Türkiye. Customer enquiries and complaints can be sent to info@betonmarkt.com or made by telephone on +90 312 354 52 56.

We accept enquiries and orders from businesses and individual customers. Mandatory consumer protections apply where the buyer and transaction qualify under the applicable law.

Product information & compatibility

Check the product description, SKU, dimensions, connections and stated compatibility before ordering. A category name or a reference to a machine type does not mean that the part fits every machine in that category. Contact us if the part number or technical details are unclear.

Manufacturer names and model references identify relevant equipment where stated. They do not by themselves represent affiliation with that manufacturer. Mandatory rights concerning incorrect descriptions or defective goods are unaffected.

Prices & order totals

The English catalogue uses USD. The actual order currency and total payable are disclosed at checkout or in the official written quotation/payment request. Applicable taxes, delivery charges and any additional charges must be identified before payment. Price changes for future orders do not alter an already agreed order price.

Ordering & payment

Provide accurate contact, billing and delivery details. Before paying, review the items, quantities, currency, total, shipping method and delivery estimate. An automated acknowledgement records that an order was submitted; it does not remove your cancellation or other mandatory rights.

Use only the payment methods shown at checkout or an official payment link issued by us. Card authorisation, instalment availability and issuer charges follow the relevant payment service and card terms. If a payment or fulfilment issue arises, contact us using your order reference.

Delivery, cancellation & returns

The Shipping & Payment and Cancellation & Returns policies form part of these terms. Details specific to your order must be supplied before payment. Nothing in these terms excludes mandatory withdrawal, refund, delivery or defective-goods rights.

Order records & invoices

An order confirmation or payment receipt is distinct from a tax invoice. Order and invoice documents are supplied through the contact details or delivery arrangements associated with the order, in the form required by the applicable invoicing rules. Keep your order reference and payment receipt for later enquiries.

Privacy

Our Privacy Policy describes customer-data processing. Agreement to these sales terms does not provide general consent for optional marketing or tracking.

Complaints & applicable rights

Contact us first so we can review your issue. This does not prevent you from using competent courts, consumer arbitration bodies or other statutory complaint routes. Applicable mandatory rules in your jurisdiction remain in force; these terms do not require consumers to waive them.